STUDYING THE ROLE OF IT TECHNOLOGIES IN COMMUNICATION BETWEEN HEALTH EMPLOYEES
Keywords:
research, communication, technologyAbstract
We decided to explore what is the priority method of communication for the medics we study, laying down the two main and most popular modes of communication in today's society, namely classical direct communication and the increasingly large-scale communication through IT technologies. From the analysis of the answers received, we have found that direct communication is the priority method of communication but electronic methods are on an increasing scale.References
Enchev N., P. Petrov, Dogovaryane mezhdu vazlozhitelite i izpalnitelite na bolnichni uslugi, MEDIKAL MAGAZIN br. 8, 2017.
Enchev N., P. Petrov, Izbor na strategii za izmervane na kachestvoto v zdraveopazvaneto, MEDIKAL MAGAZIN br. 8, 2017.
Enchev, N., P. Petrov, Kachestvo na bolnichnite uslugi, MEDIKAL MAGAZIN br. 10, 2017.
Bierach, A. J. Komunikacja niewerbalna. Wrocław, Astrum 1998.
Fengler, J. Pomaganie męczy. Wypalenie w pracy zawodowej. Gdańsk, GWP 2002.
Goniewicz, M., Włoszczak-Szubzda, A. Psychoprofilaktyka akcji ratunkowej w kształceniu ratowników medycznych. In: Konieczny J, editor. Edukacja w ratownictwie medycznym. Poznań, Oficyna Wydawnicza Garmond, 2005.
Grzesiuk, L. Style komunikacji interpersonalnej. Warszawa, Wydawnictwo Uniwersytetu Warszawskiego, 1979.
Grzesiuk, L., Trzebińska, E. Jak ludzie porozumiewają się. Warszawa, Nasza Księgarnia, 1978.
Han, P.K.J., Klein, W.M.P., Lehman, T., et al. Communication of uncertainty regarding individualized cancer risk estimates: effects and influential factors. Med Decis Making. 2011 Mar-Apr; 31(2):354-66. PMID: 20671211.
Jurkowski, R. Komunikowanie się. Zarys wykładu. Warszawa, Oficyna Wydawnicza WSM SIG, 2004.
Longman, T., Turner, R.M., King, M., et al. The effects of communicating uncertainty in quantitative health risk estimates. Patient Educ Couns. 2012 Nov; 89 (2):252-9. PMID: 22858415.
Matthews, G, Zeinder, M., Roberts, R. D. Emotional Intelligence: Science and Myth, Cambridge, MIT Press, 2004.
Morreale, S.P., Spitzberg BH, Barge JK. Human communication.
Myerscough, P.R., Ford, M.J. Talking with Patients: Keys to Good communication. Oxford, Oxford Medical Publications, 1996.
Salomon, P. Psychologia w medycynie. Gdańsk, GWP 2002.
Smith-Cumberland, T.L., Feldman, R. H. Survey of EMTs’ attitudes towards death. Prehosp Disaster Med. 2005; 20(3): 184–8.
Thiel, E. Komunikacja niewerbalna – mowa ciała. Wrocław, Astrum, 1997.
Tkaczyk, L. Komunikacja niewerbalna – postawa mimika, gest. Wrocław, Astrum 1997.
Ward, J., McMurray, R. The unspoken work of general practitioner receptionists: a reexamination of emotion management in primary care. Soc Sci Med. 2011; 72(10): 1583–7.
Wilczek-Różyczka, E. Empatia i jej rozwój u osób pomagających. Kraków, WUJ, 2002.
Downloads
Issue
Section
License
New knowledge Journal of science by Univesity of agribusiness and rural development is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Based on a work at http://science.uard.bg/index.php/newknowledge/issue/archive.
Permissions beyond the scope of this license may be available at http://science.uard.bg/index.php/newknowledge/index.
