Main factors influencing communication in the health care facility

Authors

  • Ivo Dimitrov Multiprofile hospital for active treatment Eskulap Pazardzhik
  • Petar Petrov Professor, D.Sc., University of agribusiness and rural development, BULGARIA Medical Institute of the Ministry of Interior, Sofia, BULGARIA
  • Plamen Fotev Medical Institute of the Ministry of Interior – Plovdiv, Bulgaria

Keywords:

peculiarities, communication, research

Abstract

For those working in private health care facilities the percentage of those that the solidarity in the collective in which they work is good is higher (36.68%) than for those employed in public health establishments. In the case of the medics working in a team of less than twenty, the percentage of those thinkung that the collective in which they work is good (51.26%) is higher compared to the same (15.76%) for the medics working in bigger teams. Just over a third of the survey respondents believe the microclimate in their workforce is at a good level enough. In the group of employees in state healthcare establishments, the percentage of those believing that the microclimate within the group is good is comparatively lower than that of those working in private health establishments. The most common subject of conversations between medics at their workplace is the work itself. The majority of participants in our survey believe that their supervisor does not sufficiently set the methods of communication in their work. Secondary education respondents have the highest percentage of those who say that their supervisor is well-communicating with their colleagues.

References

Ирмов, В. Петров, П. Място на цитонамазката в профилактиката на рака на маточната шийка. Юбилейна международна научна конференция България на регионите 2017, 761-768.

Ирмов, В. Петров, П. Честота на профилактичните гинекологични прегледи при българските жени. Юбилейна международна научна конференция България на регионите 2017, 753-760.

Ирмов, В. Управление на качеството на болничните услуги по Превъзходния модел на European Foundation for Quality Management. Съвременна медицинска наука бр. 3, 2017.

Ирмов, В. Фактори на качеството на болничната услуга. Съвременна медицинска наука бр. 3, 2017.

Ирмов, В., Пачеджиев, А., Петров, П. Половопредавани болести – история, водове, разпространение, епидемиология. Списание за наука „Ново знание“, Юбилеен брой 2017, 203 208.

Ирмов, В., Пачеджиев, А., Петров, П. Честота на общопрофилактичните прегледи при българските жени. Списание за наука „Ново знание“, Юбилеен брой 2017, 231-236.

Ирмов, В., Петров, П. Информираност на българските жени по отношение начините за профилактика на инфекциозните заболявания предавани по полов път. Детски и инфекциозни болести, бр. 2, 2017.

Ирмов, В., Петров, П., Енечев, Н. Анализ на бърнаут синдрома сред лекари в хирургични звена. Съвременна медицинска наука бр. 2, 2017, 21-28.

Bierach AJ. Komunikacja niewerbalna. Wrocław, Astrum 1998.

Morreale SP, Spitzberg BH, Barge JK. Human communication: Motivation. knowledge and skills. Belmont, California, Wadsworth Thomson Learning, 2002.

Chen RP. Moral imagination in simulation-based communication skills training. Nurs Ethics. 2011; 18(1): 102–11.

Belcher M, Jones L. Graduate nurses experience of developing trust in the nurse-patient relationship. Contemp Nurse 2009; 31(2): 142–52.

Tropea S. Therapeutic emplotment: a new paradigm to explore the interaction between nurses and patients with a long-term illness. J Adv Nurs. 2012; 68(4): 939–47.

Włoszczak-Szubzda A. Kompetencje komunikacyjne personelu medycznego. Badanie stanu oraz ocena potrzeb komunikacyjnych. Praca doktorska, Lublin, Wydawnictwo Uniwersytetu Medycznego w Lublinie, 2009.

Rozporządzenie Ministra Zdrowia z dnia 14 czerwca 2007 r. w sprawie doskonalenia zawodowego ratowników medycznych.

Rozporządzenie Ministra Nauki i Szkolnictwa Wyższego z dnia 12 lipca 2007 r. w sprawie standardów kształcenia dla poszczególnych kierunków oraz poziomów kształcenia, a także trybu tworzenia i warunków, jakie musi spełniać uczelnia, by prowadzić studia miedzykierunkowe oraz makrokierunki.

Thiel E. Komunikacja niewerbalna – mowa ciała. Wrocław, Astrum, 1997.

Tkaczyk L. Komunikacja niewerbalna – postawa mimika, gest. Wrocław, Astrum 1997.107. Rozporządzenie Ministra Zdrowia z dnia 14 stycznia 2009 r. Zmieniające rozporządzenie w sprawie szczegółowego zakresu medycznych czynności ratunkowych, które mogą być podejmowane przez ratownika medycznego.

Brown WE Jr, Margolis G, Levine R. Peer evaluation of the professional behaviors of emergency medical technicians. Prehosp Disaster Med. 2005; 20(2): 107–14.

Williams A. Emotion work in paramedic practice: The implications for nurse educators. Nurse Educ Today 2012; 32(4): 368–72.

Downloads

Issue

Section

Poster session and short presentations